(703) 843 4500 customerservice@viskoot.com

Viskoot Repair Concierge

Features

VISKOOT was Developed to help medical device manufacturers to provide a delightful experience for their end users during repair journey.

  • Repair journey management

    Automated workflows to manage repair journey

  • Cross-Platform Mobile Support

    VISKOOT is formatted for IOS and Android and any other mobile device running on android

  • Real time repair milestones tracker

    VISKOOT brings device delivery and repair tracking milestones to life

  • Customer Experience

    Real-time communication for maximizing end users experience when they are at their lowest engagement point with the brand (having a broken product)

  • Reporting & Data

    NPS, transactional, and behavioral data collection for data driven decision making

  • eShop

    Automatically featuring the new devices for purchase when the old one is not repairable or repair cost is not economically justified.

White-Label Repair App

Viskoot will work with you to create a white-label repair app that matches your brand identity, providing end users with a single point of contact with your repair center from creating repair orders to tracking deliveries, as well as handling transactions.

Get In Touch

USA

customerservice@viskoot.com

(703) 843 4500

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