This privacy statement is effective as of January 04, 2023. Please note that this privacy statement will regularly be updated to reflect any changes in the way we handle your personal data or any changes in applicable laws.
Viskoot attaches great importance to your right to privacy and the protection of your personal data. We want you to feel secure that when you deal with Viskoot, your personal data are in good hands. Viskoot protects your personal data in accordance with applicable laws and our data privacy policies. In addition, Viskoot maintains the appropriate technical and organizational measures to protect your personal data.
We maintain organizational, physical, and technical security arrangements for all the personal data we hold. We have protocols, controls, and relevant policies, procedures, and guidance to maintain these arrangements taking into account the risks associated with the categories of personal data and the processing we undertake.
We will retain your personal data only for as long as is necessary. We maintain specific records management and retention policies and procedures so that personal data are deleted after a reasonable time according to the following retention criteria:
Regarding your use of our App, you should understand that the open nature of the internet is such that information and personal data flows over networks connecting you to our systems without security measures and may be accessed and used by people other than those for whom the data are intended.
In addition to the information set out above, the following sections describe how we use personal data when you use Viskoot App.
Viskoot collects personal data through its App in two ways:
We may collect and process the following personal data:
Our App and website may include:
We use personal data for the purposes of providing you with information you request. This includes, but is not limited to:
We analyze your IP and browser information to determine what is most effective about our App, to help us identify ways to improve it and make it more effective.
We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Our Service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children have provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
We analyze your IP and browser information to determine what is most effective about our App, to help us identify ways to improve it and, eventually, to determine how we can tailor our App to make it a more positive and relevant user experience.
In addition to the information set out above, the following sections describe how we use personal data for marketing purposes.
The bulk of the personal data we collect and use for marketing purposes relates to individual employees or the doctor who owns the W&H surgical products and submits a repair request through Viskoot App. We may also obtain contact information from public sources, including content made public at social media websites, to make initial contact with a relevant individual at an exhibition or networking events.
We send commercial e-mail to individuals in Viskoot App users' database or W&H, which we managing the repair process for them. Our email marketing campaigns will follow applicable marketing laws. Our targeted e-mail messages typically include web beacons, cookies, and similar technologies that allow us to know whether you open, read, or delete the message, and links you may click. When you click a link in a marketing e-mail you receive from Viskoot, we will also use a cookie to log what pages you view and what content you download from our websites, even if you are not registered at or signed into our site. Targeted e-mails from Viskoot may include additional data privacy information, as required by applicable laws.
Like most companies, Viskoot uses customer relationship management (CRM) database technology to manage and track our marketing efforts. Our CRM databases include personal data belonging to doctors and their office staff with whom we already have a business relationship or want to develop one. The personal data used for these purposes includes relevant business information, such as contact data, publicly available information (e.g., specialty, job function, press releases, type of clinical services provided your public posts on social media sites if relevant for business purpose), your responses to targeted e-mail (including web activity following links from our e-mails), website activity of registered users of our website.
We may share your personal data with marketing agencies.
You can exercise your right to prevent marketing communications to you by checking certain boxes on the forms we use to collect your personal data. You can also exercise the right to discontinue marketing communications to you or to have your personal data removed from our customer relationship management (CRM) databases at any time by contacting us at firstname.lastname@example.org.