Viskoot LLC Privacy Statement

This privacy statement is effective as of January 04, 2023. Please note that this privacy statement will regularly be updated to reflect any changes in the way we handle your personal data or any changes in applicable laws.

How does Viskoot protect your personal data?

Viskoot attaches great importance to your right to privacy and the protection of your personal data. We want you to feel secure that when you deal with Viskoot, your personal data are in good hands. Viskoot protects your personal data in accordance with applicable laws and our data privacy policies. In addition, Viskoot maintains the appropriate technical and organizational measures to protect your personal data.

What about data security?

We maintain organizational, physical, and technical security arrangements for all the personal data we hold. We have protocols, controls, and relevant policies, procedures, and guidance to maintain these arrangements taking into account the risks associated with the categories of personal data and the processing we undertake.

We will retain your personal data only for as long as is necessary. We maintain specific records management and retention policies and procedures so that personal data are deleted after a reasonable time according to the following retention criteria:

How do we use personal data when you use Viskoot App?

Regarding your use of our App, you should understand that the open nature of the internet is such that information and personal data flows over networks connecting you to our systems without security measures and may be accessed and used by people other than those for whom the data are intended.

In addition to the information set out above, the following sections describe how we use personal data when you use Viskoot App.

Viskoot collects personal data through its App in two ways:

  1. Directly (for example, when you provide personal data to sign up for a repair service or register to take a survey).
  2. Indirectly (for example, through our App's technology).

We may collect and process the following personal data:

Do we include (links to) websites and programs of third parties?

Our App and website may include:

We do not accept any responsibility or liability for such third parties' sites or programs. Please check such third parties' terms of use and privacy statements before using and providing any information to such third parties' sites and programs.

How do we use personal data that we collect from our App?

We use personal data for the purposes of providing you with information you request. This includes, but is not limited to:

We analyze your IP and browser information to determine what is most effective about our App, to help us identify ways to improve it and make it more effective.

Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children's Privacy

Our Service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children have provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

How do we use cookies (and other tracking technologies)?

In addition to the information set out above, this section describes how we use cookies and other tracking technologies.

We analyze your IP and browser information to determine what is most effective about our App, to help us identify ways to improve it and, eventually, to determine how we can tailor our App to make it a more positive and relevant user experience.

How do we use personal data for marketing purposes?

In addition to the information set out above, the following sections describe how we use personal data for marketing purposes.

What are the sources of marketing data?

The bulk of the personal data we collect and use for marketing purposes relates to individual employees or the doctor who owns the W&H surgical products and submits a repair request through Viskoot App. We may also obtain contact information from public sources, including content made public at social media websites, to make initial contact with a relevant individual at an exhibition or networking events.

Do we send targeted e-mails?

We send commercial e-mail to individuals in Viskoot App users' database or W&H, which we managing the repair process for them. Our email marketing campaigns will follow applicable marketing laws. Our targeted e-mail messages typically include web beacons, cookies, and similar technologies that allow us to know whether you open, read, or delete the message, and links you may click. When you click a link in a marketing e-mail you receive from Viskoot, we will also use a cookie to log what pages you view and what content you download from our websites, even if you are not registered at or signed into our site. Targeted e-mails from Viskoot may include additional data privacy information, as required by applicable laws.

Do we maintain Customer Relationship Management (CRM) databases?

Like most companies, Viskoot uses customer relationship management (CRM) database technology to manage and track our marketing efforts. Our CRM databases include personal data belonging to doctors and their office staff with whom we already have a business relationship or want to develop one. The personal data used for these purposes includes relevant business information, such as contact data, publicly available information (e.g., specialty, job function, press releases, type of clinical services provided your public posts on social media sites if relevant for business purpose), your responses to targeted e-mail (including web activity following links from our e-mails), website activity of registered users of our website.

Do we combine and analyze personal data?

We may combine data from publicly available sources and from our different e-mail, websites, and personal interactions with you (this includes information collected across our different websites and information collected when you sign-up or log on to our sites or connect to our sites using your social media credentials such as LinkedIn or different professional meetings). We combine this data to better assess your experience with Viskoot and to perform the other activities described throughout our privacy policy.

Do we share personal data with third parties?

We may share your personal data with marketing agencies.

What are your rights regarding marketing communications?

You can exercise your right to prevent marketing communications to you by checking certain boxes on the forms we use to collect your personal data. You can also exercise the right to discontinue marketing communications to you or to have your personal data removed from our customer relationship management (CRM) databases at any time by contacting us at

Contact Information

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at